Terms and Conditions

Sharing Information with Third Parties

We will never sell, rent, lease or give away your information to third parties for purposes of building contact lists or anything of that nature. 

We use outside shipping companies to deliver orders and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.


A cookie is a small text file containing information that directly relates to the user’s visit to our web site that is stored on the user’s computer. We use cookies on this web site however we do not link the information we store in cookies to any personally identifiable information you submit while on our site. Any information placed in the cookie is accessible only to North Coast Wine Group and will NOT be sold or shared with anyone else under any circumstances. Our site uses cookies to keep track of your shopping cart until you place your order. We also use cookies for tracking the results of our advertising campaigns.

If you reject cookies, you may still use our site. The shopping cart uses cookies to remember what you have placed in your shopping cart until you check out. With cookies enabled, the shopping cart will remember what was in your cart for a short period until you check out. Should you reject cookies and leave the site before going through the check out process, the shopping cart will not remember your selections.

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information contains internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track user’s movements around the site and to gather demographic information about our user base as a whole.


The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order form, that information is encrypted and protected with the best encryption technology in the industry - SSL (secure socket layer), provided by VeriSign. While on a secure page, the lock icon on the bottom of web browsers such as Microsoft Internet Explorer or Netscape Navigator will appear locked.

Returns and exchanges are on case by case basis.
Please contact us with any questions or concerns.

We ship via UPS and our products are packaged in UPS approved shipper boxes.